Refund policy
Return and Refund Policy
Thank you for purchasing from Elvaris. Because our products are digital and delivered instantly, please read this policy carefully before completing your purchase.
All Sales Are Final Due to the nature of digital products, all sales are final. Once a digital product has been downloaded or the download link has been accessed, we are unable to offer refunds or exchanges.
Exceptions We will consider a refund or replacement in the following cases:
- The file is corrupted or cannot be opened
- You were charged more than once for the same product
- The product you received is significantly different from what was described
To request a refund under these circumstances, please contact us within 7 days of your purchase with proof of the issue.
How to Contact Us If you have any questions or concerns, please reach out to us at [VINOLIRA.CARE@GMAIL.COM].